Welcome to Rakhi Store. By accessing or purchasing from our website, you agree to the following Terms & Conditions.
1. About Our Products
Rakhi Store creates and sells Rakhis and related products. Because our products may be handmade, minor variations in colour, size, pattern, decoration, or appearance may occur. Such variations may be a natural characteristic of handmade products.
2. Product Information
We make reasonable efforts to display product descriptions, photographs, prices, and other information accurately. However, colours may appear slightly different depending on your device or screen settings.
3. Orders
An order is considered placed after the customer completes the checkout process and payment is successfully received.
We reserve the right to contact the customer regarding an order if additional information is required.
4. Pricing and Payment
All prices displayed on the website are subject to change without prior notice. The applicable price will be the price displayed at the time the order is placed.
Payment must be completed through the available online payment methods. Cash on Delivery is not available.
5. Shipping
We provide international shipping where shipping services are available.
The estimated delivery time is approximately 7 days, but this is an estimate and not an absolute guarantee. International shipments may experience delays due to customs clearance, courier delays, public holidays, weather, or other circumstances beyond our control.
6. International Customs and Duties
Customers are responsible for complying with the import requirements applicable in their destination country.
Any customs duties, import taxes, local charges, or other fees imposed by the destination country may be payable by the customer where applicable.
7. Returns
We generally do not accept returns for:
Change of mind
Personal preference
Incorrect selection by the customer
Minor variations inherent to handmade products
If a customer receives a damaged, defective, or incorrect product, they should contact us promptly with the order number and appropriate photographic/video evidence.
8. Intellectual Property
The photographs, designs, text, logos, graphics, and other original content appearing on this website belong to Rakhi Store or their respective rights holders and may not be copied, reproduced, or commercially used without permission.
9. Website Use
Customers agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use the website for unlawful purposes.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page.
11. Contact
For questions regarding orders, products, shipping, or these Terms & Conditions, please contact us using the contact information provided on our website.